I have lost my student card, what do I do?
Answer
If you have lost your student card please contact us as soon as possible.
Stolen cards will be replaced free of charge on production of a crime reference number for the theft. Faulty or non-functioning student ID cards will be replaced free of charge unless this is due to careless damage.
Lost or carelessly damaged student ID Cards will be replaced upon payment of the appropriate fee. You can order and pay for your replacement student ID card via the online shop.
Need more help? The Student Connect team are here with advice and support for library services - email studentconnect@staffs.ac.uk or use our online chat to get in touch!