Q. Where can I get help with IT?
IT support for students is provided by Digital Services.
If you need help and advice just ask Beacon our digital coach!
Beacon is available 24x7 and can answer most common questions and queries.
If you have asked Beacon and still need further assistance, you can contact Digital Services in the following ways:
The Digital Services home page has a link for online chat to contact a member of the team. Online chat is only available Monday to Friday.
Contact Digital Services
Call - 01785 353800. This number is available 24 hours a day, 7 days a week, 365 days a year.
Email - email@example.com
The more information you can give the Digital Services team, the faster they can get you sorted, so please try to include as much detail as possible. Examples of really useful information include:
- Error Messages
- Student Username