How can I talk to someone from the Library?

Answer

Our friendly Student Connect team are here to ensure your questions are answered,

Chat

Use the online chat function to contact a member of the team. Online chat is available on the Library Resources Homepage during staffed hours.

Email

You can get in touch with the library via email in the following ways:

studentconnect@staffs.ac.uk
Library e-Helpdesk form

The more information you can give us, the faster we can get you sorted, so please try to include as much detail as possible.

Beacon - Your Digital Coach

Beacon is available 24/7 and can answer most common questions and queries.

Beacon is accessible direct via a web browser at https://beacon.staffs.ac.uk, or as a downloadable app for your compatible iOS/Android device.

If you have asked Beacon and still need further assistance, then please don’t hesitate to contact us.

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  • Last Updated 02 Jun, 2021
  • Views 86
  • Answered By Library Operations

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